What are the pain points that user feel using other medicine reminder app?
The goal of the project is to develop a tool accessible to user of all background and age so that the tool can contribute to healthy lives of the people
Research
We are designing an app to help patients remember their medicine. According to a research, most people doesn’t get treated well because they either don’t take medicine or miss it. We are conducted this research to identify frustration patients feel forgetting medicine and during using of other medicine reminder applications
Research Goals
Is the medicine adding process easy for people of all ages?
What the team can learn from the user app flow?
What automation should be included to further simplify the process?
Competitive Audit
I conducted competitive audit to find key competitors of the tool and identify their strenght and weakness while providing the same service to user. What makes them standout in the market and what are setbacks that user face while using their app. Three competitors were identified including Mediface, RoundHealth, and DoseCast.
Pain points indentified
I created two personas for the project representing finctional characters that will use the app. Oscar is a frontend developer who neds to keep track of hish medication because of his busy work schedule
Jessica is a bakery owner who needs tool to help her remind medicine because she often forgets to take them, maybe because of the age
Design Process
I created a sitemap representing the structure of the website.
Digital Wireframes
After creating initial design of the tool through some paper wireframes, I created initial design of how the tool will look and work. These designs were based on the user research and competitive audit results
The most important activity or function is placed on the top of the homepage app
Two factor verification option is provided to user for login and transactions verification making their account more secure and less vulnerable to cyber attacks
Low Fidelity Prototype
For usability tests, I created a low-fidelity prototype of the project that represented the complete flow of the app. It will help me to get user feedback and iterate the design based on it
Prototype Link (Mobile)Prototype Link (Tablet)
Usability Test
I conducted an unmoderated usability test containing 6 participants, three females and three male. One was a crypto trader, one was a investor, two were stock traders, and two were random crypto beginners
The following tasks were assigned
- Sign up with MediAlert
- Add an ibuprofen medicine reminder
- Book an appointment with Doctor Jessica
- Overall, how easy the overall app flow was?
Findings
One round of usability study, for low-fidelity prototype, was conducted. The findings of the usability study helped in refining and iterating over the digital wireframes to improve user experience
- Most users were confused about the use of trending medicine menu option
- Some users were frustrated by the long medicine adding process
- Some users were frustrated by the long medicine adding process
Affinity Diagram
An affinity diagram was created based on the notes taken during the usability which was used to organise the notes based on their relationship
Mockups
Based on the usability study findings, the designs were iterated over and tweaks were done to improve the user experience of the tool. Different principles of Gestwalt Principles
High Fidelity Prototype
I created a high fidelity app that represents the final version of the app. Stock photos to represent the content and theme of the project
Prototype Link (Mobile)Prototype Link (Tablet)
Takeaways
The MediAlert app is a remarkable solution that ensures medication adherence and empowers users to stay on top of their health. With its intuitive interface and timely reminders, the app helps users never miss a dose, promoting better health outcomes and enhanced overall well-being.
“MediAlert makes me take my health more serious”